The Best Companies for Custom Commercial Building Maintenance Plans

Managing large commercial properties is a massive and complex task. Many facility managers juggle multiple vendors for different services — such as janitorial, HVAC, electrical and plumbing — while managing reactive, costly repairs. They must ensure compliance with safety regulations and keep their buildings clean and sustainable. Custom maintenance plans offer a strategic, long-term solution by helping managers move from a reactive “break-fix” approach to a proactive, data-driven model.

What Companies Offer Custom Maintenance Plans for Large Commercial Buildings?

Here are the top commercial cleaning companies that offer customized solutions.

1. The Facilities Group

The Facilities Group (TFG) is a single-source provider for all facility needs, from floor care and janitorial services to exterior building and landscaping solutions. It simplifies operations for clients by consolidating all commercial property maintenance needs under one accountable partner. TFG conducts in-depth analyses of its clients’ operations to develop a customized maintenance plan. This covers scheduling, resource allocation, defining specific outcomes and everything in between.

Key features:

• On-demand and emergency maintenance services: TFG’s 24/7/365 availability covers everything from a burst pipe in the middle of the night to a last-minute cleaning request after a big meeting.
• Vetted national network: The Facilities Group’s national reach is built on a network of highly qualified regional providers, ensuring local expertise backed by national standards and accountability.
• Client technology portal: TFG’s management portal lets facility managers submit and track work orders, view service history and analyze spending patterns.

2. Cushman and Wakefield

Cushman and Wakefield is a global powerhouse in real estate management. It was incorporated in 1917 and holds over 600 million square feet of managed space. The company develops customized plans from the owner’s perspective. This involves creating safe, efficient and productive environments while reducing operating costs and enhancing the property’s long-term value.

Key features:

• Strategic asset management: Cushman and Wakefield’s plans include strategic planning, financial management and performance monitoring.
• Integrated technology and analytics: The company uses a proprietary technology platform and CMMS integration to deliver actionable data, helping clients make informed decisions and track crucial metrics.
• Engineering and maintenance: It offers comprehensive engineering services designed to optimize building systems and enhance sustainability, energy efficiency and cost effectiveness.

3. ABM

More than half of Fortune 500 companies rely on ABM for their building maintenance needs. ABM is one of the oldest and most prominent players in the industry, with roots dating back to 1909. It offers unmatched scale and an incredibly diverse service catalog, which includes commercial cleaning, specialty services, waste management and recycling, sanitation and more.

Key features:

• Industry-specific expertise: ABM offers specialized solutions for various industries, including aviation, commercial real estate, education and healthcare.
• Focus on sustainability and wellness: It has a growing portfolio of environmentally conscious solutions and products designed to help clients achieve their sustainability goals.
• EV charging and electrical solutions: ABM offers a full suite of electrical services, including fleet EV solutions, which involve designing, installing and maintaining charging stations.

4. UG2

UG2 is a premium provider known for its 5-star service and customized maintenance plans tailored to various industries. It excels in environments where user experience is paramount, such as Class A office buildings, Life Sciences laboratories and data centers. UG2 offers janitorial services, enhanced disinfection and industry-specific commercial cleaning solutions.

Key features:

• Excellent in execution: UG2 is committed to high standards through rigorous employee training, adherence to standard operating procedures and performance management.
• Expertise in specialized environments: It has broad capabilities for demanding sites, from maintaining GMP-compliant cleanrooms for pharmaceutical clients to ensuring 100% uptime for critical data center cooling systems.
• Mobile maintenance services: UG2 gives clients access to highly skilled electricians, technicians and plumbers 24/7/365 for emergency repairs and maintenance.

The Top Commercial Maintenance Companies at a Glance

Here’s a quick look at the key details of each provider of custom maintenance plans for quick comparisons. 

How Were the Commercial Cleaning Companies Evaluated?

These property maintenance providers are considered industry leaders because they meet the following criteria.

How to Choose the Right Maintenance Partner for Your Building

Determine the best commercial cleaning and building maintenance partner for your business with these tips.

Assess Your Needs

Conduct an internal audit before contacting any service vendors. Ensure it includes the answers to these essential questions:

• What are your top maintenance pain points? These can include anything from slow response times to poor cleaning quality and excessive paperwork.
• What are your “must-have” services and “nice-to-have” services?”
• Do you have specialized compliance or security requirements?
• What’s your budget, and how do you track your maintenance expenses?

Evaluate Service Offerings Holistically

Find a partner, not just a contractor. Look beyond basic janitorial services and consider the full scope of services that your prospective cleaning companies offer. Ask these questions to gauge how well a provider can cater to your needs:

• Can you scale your services up or down to meet the changing needs of your clients?
• What is your process for training and vetting your on-site technicians?
• Can you provide detailed reporting on key metrics, such as work order completion times and budget adherence?

Inquire About Customization

Choose a provider that builds a plan from the ground up, instead of one that offers rigid, one-size-fits-all solutions. Here are some examples of true customizations in commercial property maintenance:

• For a retail chain: A plan that includes more intensive floor care during the holiday season and scales down in slower months
• For an office building: A plan that specifies the exact cleaning products used to meet the facility’s sustainability goals
• For a healthcare center: A plan that includes the use of hospital-grade disinfectants in all patient-facing areas and scheduled deep cleaning of examination rooms after business hours

Making the Right Maintenance Choice for Your Building’s Future

Your chosen commercial cleaning company will affect everything from budget to employee morale, so be selective. Choose one that can provide custom maintenance plans that will move your upkeep strategy from reactive to proactive. This can provide peace of mind, operational efficiency and long-term value for your facilities.

*Please note that this list includes sponsored content. Some of the companies, products, or services featured have entered into commercial agreements for placement. Sponsored placements do not necessarily reflect an endorsement and should be considered alongside other options in the marketplace.